Last Updated: April 28, 2026
At Sajawat Store, customer satisfaction is our priority. Since we deal in health and wellness products (like Keva 200 Berries Juice), we follow a strict yet fair return and refund policy to ensure hygiene and safety standards.
1. Return Eligibility
You may request a return within 7 days of receiving your order. To be eligible for a return, the following conditions must be met:
The item must be unopened, unused, and in the same condition that you received it.
The product must be in its original packaging with all seals intact.
You must provide a valid receipt or proof of purchase.
2. Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
Products with a broken or tampered safety seal.
Items that have been partially consumed.
Products purchased during a “Clearance Sale” or “Non-refundable” promotion.
3. Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at arunsuryavanshi6578@gmail.com. We will evaluate the issue and make it right by providing a replacement or a full refund.
4. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved Refunds: The refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Shipping Costs: Original shipping charges are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to our error).
5. Cancellations
You can cancel your order within 24 hours of placement or before the order is shipped. Once the order has been dispatched, it cannot be canceled.
6. Contact Us
For any questions related to refunds and returns, please contact us:
Email: arunsuryavanshi6578@gmail.com
Phone: 8080700619
Address: Shop No. 6, Shivraj Petrol Pump Near, Sambhaji Nagar, Satara, Maharashtra, 415004.